Returns & Exchanges
At madebyshania, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns on items in their original condition within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal and enter your order number and email address to start the process.
2
Pack Your Items
Securely place the items in their original packaging, ensuring all tags and labels are still attached.
3
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
4
Receive Your Refund
Once we receive and inspect your return, your refund will be processed back to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing